Is AIB online banking not working on your phone?
If your answer is YES then don’t worry you are not the only person who is having issues using the AIB app on your phone.
There are plenty of AIB users who took to social media platforms like Twitter and Reddit and complained that they are unable to make transactions as the AIB app is not working for them.
If you too are having difficulty making transactions on the AIB app then don’t worry, we have got you covered.
Before we explain how to fix the AIB app not working issue, let me tell you that AIB — which is an abbreviation of Allied Irish Banks — is one of the biggest commercial banks in Ireland.
The great thing about the AIB app is it lets you use personal, business and corporate banking services.
Apart from these services, AIB account holders can get general insurance products like home, car and travel.
Without any further ado, let’s get started:
What causes AIB App not working issue?
There could be numerous reasons that could cause the AIB app not working problem.
However, we have discovered a bunch of common ways that could prevent you from making transactions on the AIB app.
Here are some reasons that could cause the AIB online banking not working issue:
- Server Outages
- Outdated App
- Poor Internet Connection
Regardless of the reasons, if you continue to encounter the AIB app not working issue, you can fix it in 2022 by using the following methods.
To know what these methods are and how they work, you will need to keep reading this guide.
How to fix AIB online banking not working problem?
To make your work easier, we have mentioned a bunch of ways that can be used to fix the AIB app not working issue in 2022.
Since we have mentioned multiple methods, you should try each method before heading to the next one.
If the first method is not working for you then use the second method to fix this issue.
Once you have successfully resolved the AIB app not working problem, do let us know in the comment section about the method that worked for you.
Here are multiple ways to fix the AIB mobile app not working issue:
Method 1: Are AIB Servers Down?
Before you apply any method to fix the AIB online banking not working issue, make sure to check the server status of AIB first.
The reason why I am urging you to check the AIB server status first is that the rest of the methods would not work if the servers of AIB are down.
Whenever the servers of AIB are down, you are bound to encounter login, crashing or other issues.
Do you know how to check the AIB server status?
If your answer is NO then look no further as we have you covered.
There are two ways that can be used to check the server status of AIB.
The first method needs you to visit the official Twitter handle of AIB Customer Support.
When you visit the AIB Customer Support Twitter account, you will be informed about the server status and issues and problems that AIB users are currently having.
If they have any scheduled maintenance or experiencing any technical issues, AIB Customer Support informs their followers about the same.
Regardless of the site you visit, you will be shown a graph of people complaining about server outages in the last 24-hour.
If you take a look at the above picture, you can see that people started complaining about the AIB server issue at 4:00 PM and the number of complainants significantly dropped at 10:00 PM.
According to the Downdetector graph, the server issue lasted around six hours.
Method 2: Update AIB App
If you are an avid AIB user and have not updated the app for a while then you should update the app right away.
There are chances that you are having the AIB app not working issue because of the outdated app installed on your phone.
A lot of AIB users reported to have fixed the online banking not working problem by simply updating the app.
To update the AIB app to the latest version, follow the steps written below:
- Open Google Play Store.
- Search for AIB
- If there is an update available, you will see a button that says ‘Update’.
- Tap on the Update button to update AIB to the latest version.
- Once updated, launch it and see if the error remains.
- That’s it.
Method 3: Uninstall & Reinstall AIB App
If you have already updated the AIB app but continue to encounter the AIB app not working issue then you should uninstall or reinstall the app.
To reinstall the AIB app on your phone, follow a few simple steps:
First, find the AIB app on your device.
Once found, tap and hold the icon of the app and drag it to the top of the screen and then tap on the ‘Uninstall’ option.
You can also remove or uninstall the AIB app by going to Settings >> Apps >> TikTok >> Uninstall.
Once you have successfully uninstalled the AIB app, Open Google Play Store and search for AIB.
From the search result, tap on the ‘Install’ button and wait until the AIB app is installed.
Once installed, log in to it using your email and password and see if the error remains.
If none of the above-mentioned methods worked for you then you can report the issue to the Support Team of the AIB app or clear the app cache.
That’s everything you need to know about how to fix the AIB online banking not working issue in 2022.